Whenever you askStrata Secretary
Your whole business, one message away.
- One question, every system, one answer
- In the chat app you already have open
No more 9pm logins
The AI suite for MSPsSmall team.
Small team.
Enterprise capacity.
Four tools that augment the team you already have: two for your technicians, two for you. Take on more clients without the next hire.
Scribe/Desk/Secretary/Metrics
Strata SecretaryTeams
Which agreements lost money last month?
Reading
AgreementsTime entriesInvoices
Three did.
Lakeside Law-$1,240
Acme Dental-$860
Northwind-$310
Lakeside is running 2.1x its contracted hours. Want the tickets driving it?
Where are my techs tomorrow?
Reading
ScheduleTickets
Three out, one covering the queue.
J. RiveraOnsite · Acme
M. ChenOnsite · Baytree
T. OkaforPTO
That leaves one tech on a 34-ticket queue. Want me to flag it?
Anyone failing backups right now?
Reading
RMMAssets
Two clients, eight endpoints.
Lakeside Law6 · 4 days
Northwind2 · 1 day
Lakeside has been failing since Tuesday and nobody has a ticket open.
What is outstanding over 30 days?
Reading
InvoicesCompanies
$18,400 across four clients.
Northwind$9,200 · 61d
Acme Dental$5,100 · 44d
Baytree Clinic$4,100 · 33d
Northwind is also up for renewal in six weeks. Worth handling together.
[01]Augment, not replace
We don’t replace your people.
We 10x them.
A technician today
The same technician, augmented
Our philosophy is that people are always inherently valuable to a company. The people shouldn’t change, their tooling should. We don’t build capacity by reducing headcount. We build it by increasing the potential of every person already there.
[02]The suite
Four tools that add capacity
where it actually matters.
[03]Why us
We didn’t interview MSPs.
We worked in one.
Most software sold to MSPs is built by people who have read about your business. Before we wrote much of Stratascout, we embedded with one and stayed. One of us apprenticed as a technician: taking the tickets, sitting on the calls, going onsite and learning just like everyone else on the team.
That is where these four tools came from. Not from a workshop about what MSPs might want, but from finding out which parts of the day were actually the problem.
Derrick HuaCo-founderApprentice Technician
Keefe HoCo-founderCTOGrow without growing
your headcount.
Four tools. One suite. Add capacity across your helpdesk and your back office today, without adding to payroll.